Title: SDIG Meeting – Presentation by Keith Schengili-Roberts (AMD)
Date: Wednesday September 22, 2010
Time: 8:00 am – 9:30 am
Location: Phone bridge 916-356-2663, Bridge: 4, Passcode: 3130624; Live Meeting: https://webjoin.intel.com/?passcode=3130624
Notes: Metrics, ROI and Convincing SMEs to Enter Content into a DITA CMS: Tales from a Mature DITA CMS Installation
AMD’s Professional Graphics division has been using a DITA CMS for over 3½ years, and have not only been able to demonstrate effective ROI, but also how to better manage documentation processes and measure productivity.
In addition to providing a more detailed bird’s-eye view of the documentation process, over the past few years AMD’s Documentation & Localization Manager Keith Schengili-Roberts also had to deal with several other process issues that developed, things that were not anticipated when his group first thought of implementing their DITA CMS, such as implementing a “house” DITA style guide, data-mining DITA in a CMS, conrefs vs. cloning, and ways to get Subject Matter Experts to contribute content directly into the system.
Keith will also be demo-ing the “DITA Topic Editor”, an internally-developed tool originally developed for SMEs to enter content into the DITA CMS without having to know DITA.
Wednesday, September 22, 2010, 08:00 AM US Pacific Time
916-356-2663, Bridge: 4, Passcode: 3130624
Live Meeting: https://webjoin.intel.com/?passcode=3130624
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